Effective Date: 22nd January 2026
Blockchain Melanesia Limited strives to deliver high-quality digital and infrastructure services. This Refund Policy explains the terms under which refunds may be considered.
Scope
Applies to services purchased through the Website, including software platforms, subscriptions, and training programs. Physical products or custom projects may have separate agreements.
Refund Eligibility
- Refunds are considered if a service fails to be delivered as described or if there is a demonstrable error caused by Blockchain Melanesia Limited.
- Requests must be submitted in writing within 14 days of purchase or service delivery.
Non-Refundable Items
- Custom software development once work has commenced.
- Subscription services where access or download has been provided.
- Training programs already delivered or attended.
Refund Process
- Submit a refund request to contact@blockchainmelanesia.com with purchase details and reason.
- Approved refunds are processed using the original payment method within 7–14 business days.
Discretionary Refunds
- Blockchain Melanesia Limited reserves the right to approve or deny refunds based on service nature, usage, and contractual obligations.
Contact Us
For refund inquiries, contact:
Email: contact@blockchainmelanesia.com
Phone: +675 7627 5502
